Achieving Enrollment Excellence

This is the story of the Washington Health Benefit Exchange (WAHBE) and how it pinpointed the shortcomings of its internal enrollment process and developed an achievable plan to overcome the challenges associated with reducing health plan partner and member inconsistencies.

As any public and private healthcare leader will tell you, one of the biggest challenges to opening a new line of business is mastering immediate and future operational block-and-tackle processes. In this instance, “mastering” does not mean proficiency using the finest spreadsheets 1995 can offer.

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Edifecs Inc. is a global healthcare software company committed to improving outcomes, reducing costs, and elevating the value of healthcare for everyone. Edifecs delivers the industry’s premier IT partnership platform to providers, insurers, pharmacy benefit management companies, and other trading partners. By mobilizing its leading solutions at the front end of the healthcare information pipeline, Edifecs provides a unified platform for partners to flexibly pilot and scale new initiatives using their existing enterprise systems. Since 1996, hundreds of healthcare customers have relied on Edifecs partnership solutions to future-proof their leading initiatives in the midst of a dynamic healthcare landscape. Edifecs is based in Bellevue, WA, with operations internationally. Learn more about us at edifecs.com.

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